You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The new Continuity Camera feature in MacOS 13 is not working on my M1 Mac mini with my iPhone 12 Pro Max unless I connect another external USB webcam to the Mac. What's the point of that?! Anyone else experiencing this issue?
Mac mini, macOS 13.0
Andrew Desics wrote:
The new Continuity Camera feature in MacOS 13 is not working on my M1 Mac mini with my iPhone 12 Pro Max unless I connect another external USB webcam to the Mac. What's the point of that?! Anyone else experiencing this issue?
if no insight or resolve—
you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple
Make sure you followed these steps exactly - Use your iPhone as a webcam on your Mac - Apple Support
If it still doesn't work, check the following:
1. Connect it to your Mac with a USB cable and check again. (If it’s already connected with a cable, disconnect it and reconnect it.)
2. Check the following:
- Your iPhone is an iPhone XR or later (with iOS 16 or later).
- Your iPhone has Continuity Camera Webcam turned on in Settings > General > AirPlay & Handoff.
- Your iPhone recognizes the Mac as a trusted computer. See the Apple Support article About the ‘Trust -This Computer’ alert on your iPhone or iPad.
- Your iPhone and Mac have Wi-Fi, Bluetooth, and two-factor authentication turned on.
- Your iPhone and Mac are signed in with the same Apple ID. (This feature doesn’t work with Managed Apple IDs.)
- Your iPhone and Mac are within 30 feet of each other.
- Your iPhone is not sharing its cellular connection, and your Mac is not sharing its internet connection.
Ok, I solved my problem. The key part for me was to ensure that the iPhone is "Positioned with its rear cameras facing you and unobstructed", as described here: Continuity Camera: Use iPhone as a webcam for Mac – Apple Support (UK)
I was trying to initiate the continuity camera while the iPhone was situated on a desk, with the camera face down.
I just posted a similar question. I'm running ios 16 on my iphone XR and just installed Ventura. I got Facetime to work with my iphone but when I went to try it again, it won't connect, it won't connect on QuickTime, Zoom nor Microsoft Teams.
I'm pretty sure I've covered all the basis, hoping this is a bug.
That’s exactly the same as my experience. I should have added that the first time I tried using continuity camera immediately after upgrading to Ventura using QuickTime, it worked perfectly. However I couldn’t get it to work at all after that. Ventura just behaves as if I have no camera connected, basically as it would behave on Monterey.
Somehow, having a usb webcam connected as well seems to kick the continuity camera feature into life and it seems to work again, but absolutely no joy if I disconnect the usb webcam again.
Thanks I had all those settings set up and connecting it by usb cable made it work but not when it's disconnected. I guess if that's the way it'll work, I'll take it, better than nothing!
Excellent! Thanks for sharing.
The new Continuity Camera feature in MacOS 13 is not working with M1 Mac mini and iPhone 12 Pro Max
