My MacBook Pro 14" 2021 rings when lid is closed

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Level 1

5 points

My MacBook Pro 14" 2021 rings when lid is closed

Hello,

I'm having an issue when my MacBook Pro 14" 2021 (Monterey 12.6) rings when my iPhone gets a call both when lid closed or asleep (it wakes up, mouse appears, and starts ringing). I find this odd because I have disabled "Allow notifications when sleeping". Any other suggestions? I don't want to completely disable calls on the laptop as I don't mind it ringing when its on and I'm using it. Just don't need it ringing when it is asleep. I feel like it shouldn't even be connected to the internet when its sleeping.

Edit: So I just tried putting it to sleep and having someone send me a text and that doesn't wake it up.

Thank you!

Posted on Oct 24, 2022 8:33 PM

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Answer 1

Nov 18, 2022 7:11 AM in response to aclark414

Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

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Answer 2

Nov 18, 2022 7:11 AM in response to aclark414

Something is actually preventing the mac from sleeping when closing the lid. You may think it is sleeping, as it is supposed to, but for some reason it isn't. This could lead to depleting the battery, besides the issue in this thread.

It could be a sensor problem - there is a sensor that detects when the lid is closed, and maybe that is not working correctly, but much more likely there is some software that is preventing your mac from sleeping as it should.

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Answer 3

Owl-53

Level 10

103,387 points

Nov 18, 2022 4:11 AM in response to SnowB0und

This appears to be part of the Continuity Process that is built into Monterey

The links below may provide some insights and suggest reading up

Use Continuity to connect your Mac, iPhone, iPad, and Apple Watch - Apple Support (CA)

Make and receive phone calls on Mac or iPad

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Answer 4

Owl-53

Level 10

103,387 points

Nov 18, 2022 2:08 PM in response to SnowB0und

At this point the User may consider the Etrecheck Application

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Answer 5

SnowB0und Author

Level 1

5 points

Nov 15, 2022 8:01 PM in response to SnowB0und

So update on this. I updated to 12.6.1 and it is still doing it. Is there any way to put the mac into silent mode so it doesn't ring through sleep.

In the notifications preference pain in settings here are the options I have it set to. I feel like it should not be waking the computer up to ring.

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Answer 6

Nov 18, 2022 4:07 AM in response to SnowB0und

I am having the same problem. When I closed the lid, I still get notifications. If I close the lid slowly, I can see it's turning the display off at the very least. What's interesting is if I click on the Apple icon > Sleep, I do NOT get notifications.

EDIT: Just noticed you're experiencing the same behavior when manually putting it to sleep. I took that a step further... manually put it to sleep, closed the lid and.... I still get notifications. It's something with that lid.

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Answer 7

SnowB0und Author

Level 1

5 points

Nov 18, 2022 2:02 PM in response to Luis Sequeira1

I've put it to sleep using the Apple menu and sleep with the clamshell open. When I have someone call me, you can see it wake up and then start ringing. Also you got me thinking so I checked and confirmed that I don't have "wake for network access" enabled.

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