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There is a charge on my bank account, but not shown in purchases. we did not purchase this item.

How do I get a refund for this unauthorized charge?


Posted on Oct 25, 2022 7:43 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2022 9:45 AM

1.

If the invoice is from Apple, tap on Report a problem on the invoice.


2.

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask the bank to block your card, and ask a new one.

Also report to the police.

 

1 reply
Question marked as Top-ranking reply

Oct 25, 2022 9:45 AM in response to melkmaid

1.

If the invoice is from Apple, tap on Report a problem on the invoice.


2.

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask the bank to block your card, and ask a new one.

Also report to the police.

 

There is a charge on my bank account, but not shown in purchases. we did not purchase this item.

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