Iphone update

I would to know how to update my iphone it keep saying error

iPhone 11, iOS 15

Posted on Oct 25, 2022 9:05 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2022 1:34 PM

Hello Tylert973,


Thanks for posting in the Apple Support Communities.


Since you're seeing the message showing the error occurred during the download, have you tried connecting with a different Wi-Fi network? Be sure to connect with a network that doesn't use VPN, as that can contribute to the message you see.


Check out additional steps to take in the following resource, and you may need to use a computer: If your iPhone or iPad won't update - Apple Support


If the download takes a long time

You need an internet connection to update your device. The time it takes to download the update varies according to the size of the update and your internet speed. You can use your device normally while downloading the update, and your device will notify you when you can install it. To improve the speed of the download, avoid downloading other content and use a Wi-Fi network.


We hope that helps. If not, be sure to let us know what steps you completed and any error messages that appear while using a computer.


Take care!

1 reply
Question marked as Top-ranking reply

Oct 27, 2022 1:34 PM in response to Tylert973

Hello Tylert973,


Thanks for posting in the Apple Support Communities.


Since you're seeing the message showing the error occurred during the download, have you tried connecting with a different Wi-Fi network? Be sure to connect with a network that doesn't use VPN, as that can contribute to the message you see.


Check out additional steps to take in the following resource, and you may need to use a computer: If your iPhone or iPad won't update - Apple Support


If the download takes a long time

You need an internet connection to update your device. The time it takes to download the update varies according to the size of the update and your internet speed. You can use your device normally while downloading the update, and your device will notify you when you can install it. To improve the speed of the download, avoid downloading other content and use a Wi-Fi network.


We hope that helps. If not, be sure to let us know what steps you completed and any error messages that appear while using a computer.


Take care!

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