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iOS 16.1 Lock Screen Wallpaper Display

I just updated my iPhone 11 to iOS 16.2 and now my lock screen is displaying just a black screen with the time, flashlight, and camera icons. I restarted the phone and verified that Settings/Wallpaper is set to select the wallpaper image that I have been using for years. After restarting the iPhone, the correct wallpaper was displayed but the next time the display went to sleep, it was again just showing the black background image.

iPhone 11

Posted on Oct 25, 2022 11:24 AM

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Posted on Nov 7, 2022 6:34 AM

I have the same problem, on an iPhone 11 Pro. I just upgraded from 16.0 to 16.1 and my old wallpaper photo disappears when the phone goes to sleep, or sometimes even when I switch from one app to another. The proposed workaround doesn’t work for me because I no longer have the photo I use for my wallpaper.


In my long experience, Apple largely ignored these discussions. To bring a problem to Apple’s attention, post it on Product Feedback - Apple.


337 replies

Nov 2, 2022 6:12 PM in response to gestler

OK, my latest update.

I connected support via chat on my PC and very basically, the support operator thought that my original update had a corrupted file.

He put my phone into recovery mode and then I downloaded 16.1, this time using iTunes. I have reinstalled the update and for the time being, it appears to be working correctly.

I will let you know if it is any different.

Nov 3, 2022 8:09 AM in response to gestler

My ticket was escalated to a senior adviser. He basically told me to restore a backup from iCloud, which was made before the update to 16.1.

I do my backups on my PC using iTunes, so my only backup is from yesterday :(

Apparently, because there are millions of iPhone users, some will be expected to have a glitch of some kind.

Getting pretty fed up with the whole thing.

Nov 3, 2022 11:44 AM in response to gestler

I just got off the phone with support at Apple with this same problem, my custom images I've had set for my Home and Lock screens are suddenly missing and I'm seeing a black background for both since the iOS 16.1 update. The first support person had me heading down a path backing up then wiping my phone completely, and restoring it to factory settings and reinstalling iOS 16.1. Luckily, they sent me to a senior support person, who diagnosed the problem -- and it's now solved. The issue had to do with my Settings > Focus > Do Not Disturb and Sleep settings. If you have those Focus times set, you MUST select a Customized Screen for Lock and Home screens, or else when those Focus times kick on, the screen settings will default to black (nothing). Once we figured this out, I reset my non-focus Home and Lock screens to my original photos and the issue has not reoccurred.

Nov 3, 2022 12:16 PM in response to kbrooksc

I think I agree that the problem exists between the interaction of DND and 'normal daytime' screens. In my case, I use DND and daily wallpaper changes which are automatically changed using Shortcuts automations. When I made sure the automatic changes were not done at the same time the problem seemed to be solved. However, randomly (i.e. for seemingly no reason) I got black wallpaper after the change from DND is made, but confusingly, also at times other than when DND was involved. The last time it happened - three days ago now - I rebooted the phone (iPhone 14 Pro Max) and have had no problems. Note (1) that the only change was the reboot. I'm expecting this to go on until the next time I get black wallpaper and reboot to correct it. Note (2) that when I do a reboot the expected wallpaper appears without making any additional changes.

Nov 3, 2022 12:26 PM in response to shelly283

Quite right, each one of us reports what has happened to ourselves. Individually we are an example of one, as is any 'fix' or 'explanation' we think we have discovered (or uncovered, etc.). That's why it is important to let Apple know the specifics of each problem; it allows them to figure out the best way of correcting the actual problem for all of us.

Nov 6, 2022 1:52 PM in response to alexmoss17

So far, nothing has actually worked for more than - - - some amount of time. For me, the latest was 4 days. It failed after I had an app (Instagram?) open while doing something else on my Mac Mini. Upon returning to the phone the wallpaper was black. Rebooting failed to bring my selected wallpaper back. I had to run my wallpaper automation the restore it. Note: I use an automation to change my wallpaper every day, so I don't have a fixed wallpaper. DND turns off at 6 am every morning and the wallpaper changes at 6:30 am. I have a fixed DND wallpaper that comes on at 10: pm every day and changes my phone's wallpaper and watch's clock face. Based on today's wallpaper failure (turning black), I would guess that there may be some interaction with leaving an app open and having the phone enter the always-on display and then maybe timing out and being reopened. Again a sample of one, so definitely not definitive, but maybe a clue for any Apple tech?

iOS 16.1 Lock Screen Wallpaper Display

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