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How to get a refund from iTunes Store?

MY MONY HASS BEEN DEDUCTED.HOW DO I GET A REFOUND,



[Re-Titled by Moderator]

iPhone SE, iOS 14

Posted on Oct 25, 2022 12:15 PM

Reply
3 replies

Oct 27, 2022 10:06 AM in response to xcer224

Looks like scam / phishing.

Remove that message.


It is not an invoice from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask the bank to block your card, and ask a new one.


Also report to the police.


❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

If you purchased something from Apple, sure you have received an invoice from Apple.

Tap on Report a problem on the invoice.


 

For sure check -> see the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support


If you see an unexpected charge: 

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Click here for more support and assistance.

 

Oct 28, 2022 2:03 PM in response to xcer224

❗️Don't post a screenshot with your personal information on it.

Your screenshot has been deleted by the host.


If you purchased something from Apple, sure you have received an invoice from Apple.

Tap on Report a problem on the invoice.



Or see -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

  

Click here for more support and assistance.

 

How to get a refund from iTunes Store?

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