notification remove and reinsert the sim

i have this same stupid message for months now:

remove and reinsert the sim to keep using xxxxx for imessage and facetime.


I have done the long steps mentioned in one of the posts about this error: but exactly same notification is coming up.


Is there a fix for this?

iPhone 13 Pro, iOS 15

Posted on Oct 25, 2022 4:26 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2022 6:17 AM

Good afternoon rgnapp111,


Welcome to the Apple Support Communities!


We'd like to help with the issue you are having with the SIM card on your iPhone 13 Pro. Since we don't know what thread you are referring to, can you provide a little more detail as to the troubleshooting you have already done for this issue?


Your profile shows iOS 15. If you have not done so already, please make sure your iPhone is backed up either to iCloud or your computer. Then update to iOS 16.1.

Update your iPhone or iPad


Next, make sure the cellular provider settings are updated as well. You may need to get a new SIM card from your carrier to address this issue.


The resources below should help with this:

Manually update your carrier settings on your iPhone or iPad

When a carrier settings update is available, you'll be prompted to install it. Installation takes less than one minute, and you can keep using your device normally. If your carrier releases a mandatory update, you'll see an OK button instead of an Update button to let you know that the update was downloaded and installed.

If you dismiss the installation notification, you can manually update carrier settings by following these steps:
1. Make sure that your device is connected to Wi-Fi or a cellular network.
2. Tap Settings > General > About.
3. Follow the onscreen instructions to install your carrier update.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier. To see additional carrier information, tap the version number. To verify that you have the latest carrier settings installed, contact your carrier.


Remove or switch the SIM card in your iPhone


Let us know if the issue persists after performing these troubleshooting steps.


Take care.

3 replies
Question marked as Top-ranking reply

Oct 28, 2022 6:17 AM in response to rgnapp111

Good afternoon rgnapp111,


Welcome to the Apple Support Communities!


We'd like to help with the issue you are having with the SIM card on your iPhone 13 Pro. Since we don't know what thread you are referring to, can you provide a little more detail as to the troubleshooting you have already done for this issue?


Your profile shows iOS 15. If you have not done so already, please make sure your iPhone is backed up either to iCloud or your computer. Then update to iOS 16.1.

Update your iPhone or iPad


Next, make sure the cellular provider settings are updated as well. You may need to get a new SIM card from your carrier to address this issue.


The resources below should help with this:

Manually update your carrier settings on your iPhone or iPad

When a carrier settings update is available, you'll be prompted to install it. Installation takes less than one minute, and you can keep using your device normally. If your carrier releases a mandatory update, you'll see an OK button instead of an Update button to let you know that the update was downloaded and installed.

If you dismiss the installation notification, you can manually update carrier settings by following these steps:
1. Make sure that your device is connected to Wi-Fi or a cellular network.
2. Tap Settings > General > About.
3. Follow the onscreen instructions to install your carrier update.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier. To see additional carrier information, tap the version number. To verify that you have the latest carrier settings installed, contact your carrier.


Remove or switch the SIM card in your iPhone


Let us know if the issue persists after performing these troubleshooting steps.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

notification remove and reinsert the sim

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