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Level 1

10 points

Greyed out turn on passcode on Apple watch

How do I turn on my passcode when it is greyed out??5

Apple Watch SE, watchOS 9

Posted on Oct 25, 2022 5:43 PM

Top-ranking reply

Community Specialist

Posted on Oct 28, 2022 9:02 AM

Hello lielle258,

First, make sure there isn't a profile installed on your Apple Watch or the companion iPhone, as they can prevent changes to the passcode: Install or remove configuration profiles on iPhone - Apple Support

On the watch, this will be in the Watch app on the iPhone in a similar place (General > Profiles).

If there aren't any, restart both devices and see if the option appears for you, as this will also refresh the Settings app for the passcode:

Best regards.

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