How to add new device to family member
My son is a member in our family group. He got a new phone but his device does not show up. How do I add the device?
iPhone 13 Pro
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My son is a member in our family group. He got a new phone but his device does not show up. How do I add the device?
iPhone 13 Pro
Hey gwen1975,
Family sharing would be associated with the Apple ID rather than the device. We'd recommend checking to ensure they are signed into the same Apple ID that is a part of the family group on their new iPhone: Sign in with your Apple ID - Apple Support
"Sign in on your iPhone, iPad, or iPod touch
You can find steps to invite and join a Family Sharing Group here: Set up Family Sharing - Apple Support
Thanks!
How to add new device to family member