Iphone XS turns off when charging and does not charge

Hello! My iphone (XS) turns off when charging and it does not charge. At first, when I plugged it into the outlet, it will signify that it is charging (with lightning symbol) but after few seconds, it turns off and won't charge. I cannot turn it on also. But once I removed the plug, it will automatically turn on and ask me to log in my Apple ID. Also, the battery is still in the last percentage where I last left it :(

iPhone XS, iOS 16

Posted on Oct 25, 2022 9:59 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone XS turns off when charging and does not charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.