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Level 1

4 points

Mac log in issue

When I update number and log in with my account/password, however it fail all the time.

What I finding

1.this Mac is first used by my previous colleagues and log in with her Apple ID, I log in the Mac with my Apple ID, it’s all okay but fail for update app as it need log in , however it pop up my previous collage Apple ID and fail

what can I do to fix this issue

MacBook Pro 13″, macOS 12.6

Posted on Oct 26, 2022 12:16 AM

Best reply

Ingo2711

Level 9

70,449 points

Posted on Oct 26, 2022 12:28 AM

As bought content from the AppStore is linked to the Apple ID that has been used to buy/download the app, you will have to download it again, this time using your Apple ID and password.

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Mac log in issue

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