iTunes Store music
I bought a ringtone in the itunse store, the opal was successful
no ringtone
how to return funds
Looks like scam / phishing.
With a correct hyperlink from Apple, the > character is never used, it is always a / character.
See the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support