Unable to open Apple Id in system settings mac OS Ventura

After I update to Mac OS Ventura, I just get blank space in my Apple Id in system settings


but after remove iCloud and relogin, the issue is solved for short time, and back again


Does anyone encounter the same issue with mine?

Posted on Oct 26, 2022 2:22 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Oct 26, 2022 2:37 AM

Sorry to say - not experiencing what you are having.


Have upGraded 2 Apple M1 Computers from Big Sur to Monterey and and now to Ventura




1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - Download the Application Etrecheck directly from the Developer.


The application is free or paid from added features. 


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues

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Question marked as ⚠️ Top-ranking reply

Oct 26, 2022 2:37 AM in response to wils27

Sorry to say - not experiencing what you are having.


Have upGraded 2 Apple M1 Computers from Big Sur to Monterey and and now to Ventura




1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - Download the Application Etrecheck directly from the Developer.


The application is free or paid from added features. 


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues

Reply

Oct 26, 2022 3:39 AM in response to wils27

Ouch and CleanMyMac aka " Brick My Mac " has claimed yet another Victim.


Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase


Any of the below should be removed as per Developers Instructions


This will include CleanMyMac 


Read some of the posting and arrive at your own conclusions.


Even after removing the CMM it may or may not Require booting in Recovery Mode and choose the Reinstall macOs.


This is just to try to undo the damages this application has infected on the computer

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Oct 26, 2022 3:27 AM in response to PRP_53

Here's my Etrecheck report


EtreCheckPro version: 6.7.2 (67019) Report generated: 2022-10-26 18:19:53 Download EtreCheckPro from https://etrecheck.com Runtime: 1:56 Performance: Excellent Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M1, 2020) Status: Supported Under warranty: Yes Warranty expiration: 2023-03-16 MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 68 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (1 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (8.82 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (8.82 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (5.02 GB used) disk3s3 - Recovery (APFS) [Recovery] (757 MB used) disk3s4 - Update (APFS) (11 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (102.00 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.68 GB used) disk2s2 - Update (APFS) (262 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 1 MB Shared values Size: 524 MB Free: 505 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.82 GB Shared values Size: 245.11 GB Free: 128.36 GB Available: 132.53 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 5.02 GB Shared values Size: 245.11 GB Free: 128.36 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 11 MB Shared values Size: 245.11 GB Free: 128.36 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 102.00 GB Shared values Size: 245.11 GB Free: 128.36 GB Available: 132.53 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 245.11 GB Free: 128.36 GB Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en5: AX88179A Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.0 (22A380) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 4 Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Launchd: ~/Library/LaunchAgents/com.ea.origin.WebHelper.plist Executable: /Applications/Origin.app/Contents/Library/LaunchServices/com.ea.origin.WebHelper Details: Exact match found in the legitimate list - probably OK Apps: 2 Old Applications: 3 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 197 Apple tasks [Running] 145 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 215 Apple tasks [Running] 155 Apple tasks Launch Daemons: [Not Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2022-10-22) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (Not signed - installed 2022-09-13) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-09-13) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-07-22) [Loaded] com.ea.origin.WebHelper.plist (Not signed - installed 2022-10-23) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-07-20) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-07-20) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2022-10-25) User Login Items: [Not Loaded] Todoist Login Helper (App Store - installed 2022-10-24) Modern Login Item /Applications/Todoist.app/Contents/Library/LoginItems/Todoist Login Helper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-10-19) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2022-04-24) Backup: Time Machine Not Configured! Performance: System Load: 6.54 (1 min ago) 9.92 (5 min ago) 5.02 (15 min ago) Nominal I/O usage: 0.18 MB/s File system: 12.23 seconds Write speed: 2224 MB/s Read speed: 2687 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 20.54 % (Etresoft, Inc.) mdbulkimport (2) 16.44 % (Apple) WindowServer 8.20 % (Apple) kernel_task 3.94 % (Apple) trustd (5) 0.48 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 894 MB (Etresoft, Inc.) loginwindow 329 MB (Apple) mds_stores 194 MB (Apple) Finder 135 MB (Apple) WindowServer 105 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 18 KB / 24 KB (Apple) apsd 12 KB / 28 KB (Apple) trustd 13 KB / 9 KB (Apple) com.apple.iCloudHelper 10 KB / 7 KB (Apple) netbiosd 522 B / 354 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) coreduetd 0 (Apple) corebrightnessd 0 (Apple) loginwindow 0 (Apple) routined 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 854 MB Used RAM: 4.61 GB Cached files: 2.56 GB Available RAM: 3.39 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-09-04 Slack (4.28.171) 2022-09-13 Safari (16.0) 2022-09-13 macOS 12.6 (12.6) 2022-10-14 XProtectPlistConfigData (2163) 2022-10-19 WhatsApp (2.2238.7) 2022-10-24 Todoist (8.1.0) 2022-10-25 CleanMyMac X (4.11.4) 2022-10-26 macOS Ventura (13.0) 2022-10-26 MRTConfigData (1.93) 2022-10-26 XProtectPayloads (78) 2022-10-26 Final Cut Pro X Supplemental Content (1.0) 2022-10-26 RosettaUpdateAuto (1.0.0.0.1.1666108199) 2022-10-26 macOS 13.0 (13.0) Diagnostics Information (past 7-30 days): 2022-10-26 18:17:15 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-181715.ips Unknown (2 times) 2022-10-26 18:17:09 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-181709.ips Unknown (2 times) 2022-10-26 18:16:38 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-181638.ips Unknown (2 times) 2022-10-26 18:16:31 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-181631.ips Unknown (2 times) 2022-10-26 18:16:12 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-181612.ips Unknown (2 times) 2022-10-26 18:09:55 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-180955.ips Unknown (2 times) 2022-10-26 18:08:01 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-180801.ips Unknown (2 times) 2022-10-26 18:07:43 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-180743.ips Unknown (2 times) 2022-10-26 17:52:08 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-175208.ips Unknown (2 times) 2022-10-26 17:43:57 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-174357.ips Unknown (2 times) 2022-10-26 17:43:30 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-174330.ips Unknown (2 times) 2022-10-26 17:36:41 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-173641.ips Unknown (2 times) 2022-10-26 17:36:35 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-173635.ips Unknown (2 times) 2022-10-26 17:36:28 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-173628.ips Unknown (2 times) 2022-10-26 17:36:03 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-173603.ips Unknown (2 times) 2022-10-26 17:35:45 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-173545.ips Unknown (2 times) 2022-10-26 17:32:48 assistant_service Crash Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/Support/assistant_service Details: libsystem_c.dylib: abort() called 2022-10-26 17:32:47 contactsdonationagent Crash Executable: /System/Library/PrivateFrameworks/ContactsDonation.framework/Versions/A/Support/contactsdonationagent Details: libsystem_c.dylib: abort() called 2022-10-26 17:32:47 knowledge-agent Crash Executable: /usr/libexec/knowledge-agent Details: libsystem_c.dylib: abort() called 2022-10-26 17:24:24 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-172424.ips Unknown (2 times) 2022-10-26 17:24:20 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-172420.ips Unknown (2 times) 2022-10-26 17:24:16 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-172416.ips Unknown (2 times) 2022-10-26 17:23:10 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-172310.ips Unknown (2 times) 2022-10-26 17:23:01 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-172301.ips Unknown (2 times) 2022-10-26 17:22:58 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-172258.ips Unknown (2 times) 2022-10-26 17:13:29 InternetAccountsSettingsExtension Crash Executable: /System/Library/ExtensionKit/Extensions/InternetAccountsSettingsExtension.appex/Contents/MacOS/InternetAccountsSettingsExtension 2022-10-26 17:13:29 studentd Crash Executable: /usr/libexec/studentd Details: libsystem_c.dylib: abort() called 2022-10-26 17:13:29 FamilySettings Crash Executable: /System/Library/ExtensionKit/Extensions/FamilySettings.appex/Contents/MacOS/FamilySettings 2022-10-26 17:06:09 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-170609.ips Unknown (2 times) 2022-10-26 17:04:04 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-170404.ips Unknown (2 times) 2022-10-26 17:03:06 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-170306.ips Unknown (2 times) 2022-10-26 17:02:29 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-170229.ips Unknown (2 times) 2022-10-26 17:01:42 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-170142.ips Unknown (2 times) 2022-10-26 17:00:48 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-170048.ips Unknown (2 times) 2022-10-26 16:59:30 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-165930.ips Unknown (2 times) 2022-10-26 16:59:23 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-165923.ips Unknown (2 times) 2022-10-26 16:58:12 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-165812.ips Unknown (2 times) 2022-10-26 16:58:06 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-165806.ips Unknown (2 times) 2022-10-26 16:54:47 /Library/Logs/DiagnosticReports/JetsamEvent-2022-10-26-165447.ips Unknown (2 times) 2022-10-26 13:19:58 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-131958.ips Unknown (2 times) 2022-10-26 13:19:26 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-131926.ips Unknown (2 times) 2022-10-26 13:19:18 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-131918.ips Unknown (2 times) 2022-10-26 13:18:45 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-131845.ips Unknown (2 times) 2022-10-26 13:01:43 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-130143.ips Unknown (2 times) 2022-10-26 12:59:52 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-125952.ips Unknown (2 times) 2022-10-26 12:59:10 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-125910.ips Unknown (2 times) 2022-10-26 12:57:45 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-125745.ips Unknown (2 times) 2022-10-26 12:57:37 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-125737.ips Unknown (2 times) 2022-10-26 12:52:34 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-125234.ips Unknown (2 times) 2022-10-26 12:50:29 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-125029.ips Unknown (2 times) 2022-10-26 12:44:26 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-124426.ips Unknown (2 times) 2022-10-26 12:44:02 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-124402.ips Unknown (2 times) 2022-10-26 12:43:12 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-124312.ips Unknown (2 times) 2022-10-26 12:32:35 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-123235.ips Unknown (2 times) 2022-10-26 12:28:05 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-122805.ips Unknown (2 times) 2022-10-26 12:25:37 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-122537.ips Unknown (2 times) 2022-10-26 12:25:20 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-122520.ips Unknown (2 times) 2022-10-26 12:24:17 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-122417.ips Unknown (2 times) 2022-10-26 12:22:25 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-122225.ips Unknown (2 times) 2022-10-26 12:22:21 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-122221.ips Unknown (2 times) 2022-10-26 12:22:16 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-122216.ips Unknown (2 times) 2022-10-26 12:21:55 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-122155.ips Unknown (2 times) 2022-10-26 12:21:28 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-122128.ips Unknown (2 times) 2022-10-26 12:20:04 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-122004.ips Unknown (2 times) 2022-10-26 12:19:52 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-121952.ips Unknown (2 times) 2022-10-26 12:18:17 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-121817.ips Unknown (2 times) 2022-10-26 12:18:09 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-121809.ips Unknown (2 times) 2022-10-26 12:17:06 /Library/Logs/DiagnosticReports/Retired/JetsamEvent-2022-10-26-121706.ips Unknown (2 times) 2022-10-23 19:13:58 The Sims 4.app High CPU Use (2 times) Executable: /Users/***/*/The Sims 4.app 2022-10-23 15:30:32 ArchiveService High CPU Use Executable: /System/Library/Frameworks/FileProvider.framework/XPCServices/ArchiveService.xpc/Contents/MacOS/ArchiveService 2022-10-21 21:37:42 Three Kingdoms.app High CPU Use Executable: /Users/***/Library/Application Support/Steam/*/Three Kingdoms.app End of report


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Unable to open Apple Id in system settings mac OS Ventura

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