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We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Updated to Sonoma from Ventura on MacBook Pro without problems. Apple ID Suggestions shows 2 tasks and neither works. "New iCloud Terms and conditions" normally does nothing and when a pop up box appears, it is blank. "Update Apple ID settings" does nothing. I can login to iCloud using safari without problems. Obviously iCloud sync is paused.
MacBook Pro 17″, macOS 10.13
Kept on trying various options and finally solved this by accepting it on iPhone and restarting MacBook. This made both error messages away although after restarting, the OS reminder indicated I needed to Accept The Cloud Changes, when I went to Settings-General, both "New iCloud Terms and conditions" and "Update Apple ID settings" both disappeared.
Kept on trying various options and finally solved this by accepting it on iPhone and restarting MacBook. This made both error messages away although after restarting, the OS reminder indicated I needed to Accept The Cloud Changes, when I went to Settings-General, both "New iCloud Terms and conditions" and "Update Apple ID settings" both disappeared.
Had the same problem. Pop up box was blank and the buttons didn't work.
I restarted my macbook pro and the notification popped up again.
Instead of clicking on the notification itself I clicked on the little cross in the upper left corner to close the notification.
For some reason this took me to the settings to "Update my Apple Id Settings" but this time the pop up box wasn't blank and was able to agree to the new terms.
Hope this helps.
I had the same problem. Signed out of Apple ID altogether and restarted MacBook, then couldn't even log in at all again! The way I solved it was I then went into App Store, used the log in button from there. Then went back into settings and managed to accept the new terms after that. What a mess around! Hope this can help someone else.
Hi Malha
Sorry to hear you are having this frustrating issue. On my iPhone there was a request to accept “terms and conditions”. Possibly because I had recently updated to 17.0.1. Hopefully Apple will come up with an update in soon. In the meantime, although inconvenient, I was able to access all my cloud files using a browser while I was trying to find a fix.
How did you accept on iPhone? There is no option to accept anything in the settings-general area... I can't access the files on the desktop due to not being able to sync iCloud.
I am having the same problem. None of the solutions mentioned have worked. I am at a loss!!!
Same here.. Has anyone got an update? I don't have an iPhone
i have the same issue , i updated to sonoma about 3 day's ago and the issue still there, why the apple team seems doesn’t care about this issue
Sonoma Update MacBook Pro Apple ID Suggestions
