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Web pages Jumps

How to stop Web pages from jumping up and down

iPhone XR, iOS 15

Posted on Oct 26, 2022 4:29 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2022 12:25 PM

Good day Cluel, 


Some helpful things to note about this situation would be whether it is happening on all websites. For example, the Apple website. We ask you to test this on a known good site because we’re wondering if perhaps there is additional content and/or ads loading on sites still, when you’re already attempting to scroll through it. 


Here are some basic steps you can take with Safari. Your profile shows we’re working with an iPhone, these steps are specific to iOS and iPadOS - If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch



Connect to a different network
Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.
If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device
Turn off your device and turn it on again.
Restart your iPhone 

Clear website data
You can clear website data occasionally to improve Safari performance.
1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.


Thanks. 

2 replies
Question marked as Top-ranking reply

Oct 28, 2022 12:25 PM in response to Cluel

Good day Cluel, 


Some helpful things to note about this situation would be whether it is happening on all websites. For example, the Apple website. We ask you to test this on a known good site because we’re wondering if perhaps there is additional content and/or ads loading on sites still, when you’re already attempting to scroll through it. 


Here are some basic steps you can take with Safari. Your profile shows we’re working with an iPhone, these steps are specific to iOS and iPadOS - If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch



Connect to a different network
Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.
If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device
Turn off your device and turn it on again.
Restart your iPhone 

Clear website data
You can clear website data occasionally to improve Safari performance.
1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.


Thanks. 

Web pages Jumps

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