iMac 27” won’t complete startup…

upon startup and about 25% into startup, a "not permitted" sign appears and the iMac 27", macOS 11.6.7 freezes and fails to start. No external devices are connected. can I bypass whatever is stopping startup? is it a hardware ir software problem?

Posted on Oct 26, 2022 8:44 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2022 9:04 AM


A prohibitory symbol, which looks like a circle with a line or slash through it, means that your startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use. 

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Use Disk Utility to repair your startup disk
  3. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  4. If you still need help, please contact Apple Support.


1 reply
Question marked as Top-ranking reply

Oct 26, 2022 9:04 AM in response to RayWickNYC


A prohibitory symbol, which looks like a circle with a line or slash through it, means that your startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use. 

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Use Disk Utility to repair your startup disk
  3. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  4. If you still need help, please contact Apple Support.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMac 27” won’t complete startup…

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.