IMac shut down ok, but now will not start up

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bobst Author

Level 1

15 points

IMac shut down ok, but now will not start up

IMac shut down ok yesterday but today will not start up - no sound no screen display - no response from power button

iMac 24″, macOS 13.3

Posted on May 14, 2023 7:13 AM

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Answer 1

Top-ranking reply

den.thed

Level 10

82,270 points

May 14, 2023 7:51 AM in response to bobst

Check the power cord on the back of the iMac to make sure that it is fully seated.

Check the surge protector (if used) to make sure it is on.

Check for power at the wall outlet.

Next have a look at > If your Mac doesn't turn on - Apple Support

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Answer 2

bobst Author

Level 1

15 points

May 14, 2023 9:33 AM in response to bobst

Thanks for your response.

I unplugged everything tried different outlets w/out the surge protector. Unplugged the connector on the back of the iMac, so far nothing has made any difference. Still no response from the on/off switch.

BobS

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Answer 3

hcsitas

Level 6

12,764 points

May 14, 2023 7:42 AM in response to bobst

Schedule Apple in-store repair after testing from another outlet.

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Answer 4

bobst Author

Level 1

15 points

May 14, 2023 10:18 AM in response to bobst

I tried other outlets outlets and the surge protector has a printer connected that is ON, I scheduled an appt at the local Apple Store

Thanks to all for the responses

BobS

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IMac shut down ok, but now will not start up

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