Just installed Ventura and my PDF attachments in Apple Mail are viewing as a plain icon.

How can I get the Adobe PDF icon to show like before?

MacBook Pro

Posted on Oct 26, 2022 8:53 AM

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Question marked as Top-ranking reply

Posted on Oct 27, 2022 2:12 PM

Log into a new, basic, admin user account, Set up users, guests, and groups on Mac and see if the problem persists. This tells us if the problem is limited to your user account or is system wide.


Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


7 replies

Nov 2, 2022 2:40 PM in response to TexasDillo

Boot into Safe Mode according to How to use safe mode on your Mac and delete from there.


Note: if you have a wireless keyboard with rechargeable batteries you should connect it with its charging cable to assure a boot into Safe Mode or the Recovery volume.


Next, if necessary, log into a new, basic, admin user account, Set up users, guests, and groups on Mac and see if the problem persists. This tells us if the problem is limited to your user account or is system wide.



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Just installed Ventura and my PDF attachments in Apple Mail are viewing as a plain icon.

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