my iPhone 11 keeps turning off and showing the apple logo and turning off and showing the apple logo over and over

my iPhone 11 keeps turning off and showing the apple logo and turning off and showing the apple logo over and over what do i do?


iPhone 11

Posted on Oct 26, 2022 1:39 PM

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Question marked as Top-ranking reply

Posted on Oct 28, 2022 6:02 PM

Hello DylanRichards000,


If your iPhone won't load past the Apple logo, you'll want to follow these steps:


  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps:
  • On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

  • On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.

An iPhone with arrows pointing to the volume down button and the side button.

    • On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.

4. Keep holding the buttons until you see the recovery mode screen.

An iPhone showing the recovery mode screen.

5. When you get the option to restore or update, choose Update.

A Finder window showing a prompt with the choice to update or restore your iPhone. Update is selected.

6. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.


If your iPhone won't turn on or is frozen


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 28, 2022 6:02 PM in response to DylanRichards000

Hello DylanRichards000,


If your iPhone won't load past the Apple logo, you'll want to follow these steps:


  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps:
  • On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

  • On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.

An iPhone with arrows pointing to the volume down button and the side button.

    • On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.

4. Keep holding the buttons until you see the recovery mode screen.

An iPhone showing the recovery mode screen.

5. When you get the option to restore or update, choose Update.

A Finder window showing a prompt with the choice to update or restore your iPhone. Update is selected.

6. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.


If your iPhone won't turn on or is frozen


Cheers!

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my iPhone 11 keeps turning off and showing the apple logo and turning off and showing the apple logo over and over

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