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I dropped my apple pencil and after dropping it the pen won't connect to my iPad no matter what I do, I tried suggested solutions
1-going to Bluetooth settings
2-turned my iPad off
3- Checked the pencil on another device
But nothing worked I didn't expect that the pen will stop working after dropping it.
And as you can see in the picture this keeps popping up but it won't connect
iPad (10th gen) WiFi
Apple Pencils are delicate writing devices.
You may have damaged the internal sensor/transducer rod/tube or some other internal component.
Apple Pencils are not repairable.
Apple will only replace Apple Pencils.
Replacement of your Apple Pencil may be mandatory, now.
If your Apple Pencil is still under its free one-year warranty period or two-year AppleCare+ paid, extended waranty, you are still entitled to a free replacement Apple Pencil from Apple.
Otherwise, you will need to purchase another new Apple Pencil.
Use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location and bring in both iPad your defective Pencil.
Apple Store employees will be glad to help/assist you with getting another replacement Apple Pencil.
Test this Pencil in the Apple Store before you leave the store to make sure both your iPad and replacement Pencil are working together.
Sorry and Best of Luck to You!
Apple Pencils are delicate writing devices.
You may have damaged the internal sensor/transducer rod/tube or some other internal component.
Apple Pencils are not repairable.
Apple will only replace Apple Pencils.
Replacement of your Apple Pencil may be mandatory, now.
If your Apple Pencil is still under its free one-year warranty period or two-year AppleCare+ paid, extended waranty, you are still entitled to a free replacement Apple Pencil from Apple.
Otherwise, you will need to purchase another new Apple Pencil.
Use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location and bring in both iPad your defective Pencil.
Apple Store employees will be glad to help/assist you with getting another replacement Apple Pencil.
Test this Pencil in the Apple Store before you leave the store to make sure both your iPad and replacement Pencil are working together.
Sorry and Best of Luck to You!
Thank you so much for your help and kindness.
I contacted apple
In my case my country doesn’t have an apple store so simply I have to find the reseller in my country and give them the pen with it's serial number and they will contact apple to ship me a new pen.
Hello thank you for your reply but unfortunately I don’t live in the us and I don’t have an apple store in my country.
Then you will need to simply purchase another new Apple Pencil online and be more careful with the new one.
Sorry.
Apple pencil
