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ipad 7th generation

Why can't I connect to the internet after my 16.1 update? I have tried all of the suggestions such as restarting, hard restart, reset the network settings, forget network and reconnect etc. what can i do?


iPad, iPadOS 15

Posted on Oct 26, 2022 5:28 PM

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Question marked as Top-ranking reply

Posted on Oct 26, 2022 5:40 PM

Try this first.


Tap the Apple Support link below.


Recommended settings for Wi-Fi routers and access points – Apple Support (UK)



Good Luck to You!


2 replies

Oct 26, 2022 5:44 PM in response to Joe0226

Post-update WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your iPhone hotspot - or the WiFi network to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

ipad 7th generation

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