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photos not loading

Photos and videos sent to me have not been loading properly. Not sure if i’m out of storage or what but advice is helpful!

Posted on Oct 26, 2022 9:24 PM

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Posted on Oct 26, 2022 9:36 PM

Hey there,


To check for the missing photos that don't show in Messages, check your available storage in Settings > General >iPhone Storage. If you're on low on storage, back up iPhone to iCloud or back up to your computer and remove content that you do not need readily available on iPhone. Restart your iPhone and check to see if you're able to view the photos. If it continues, open Messages, tap on one of the affected photo thumbnails and see if you're able to save it. Check Photos app to see if it appears there.

See ☞ How to check the storage on your iPhone, iPad, and iPod touch


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Question marked as Top-ranking reply

Oct 26, 2022 9:36 PM in response to Moonfixer

Hey there,


To check for the missing photos that don't show in Messages, check your available storage in Settings > General >iPhone Storage. If you're on low on storage, back up iPhone to iCloud or back up to your computer and remove content that you do not need readily available on iPhone. Restart your iPhone and check to see if you're able to view the photos. If it continues, open Messages, tap on one of the affected photo thumbnails and see if you're able to save it. Check Photos app to see if it appears there.

See ☞ How to check the storage on your iPhone, iPad, and iPod touch


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photos not loading

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