Why am I suddenly having problems replying to emails? The ‘null’ message happens now so often and it’s a first time in many, many years of emailing from my iPad and phone. Nothing has been changed by me. What can I do to stop it happening?
If I change the address I used originally to my iCloud address, they go. It is frustrating when I’m replying to a feed, where I’ve been using my email address I’ve used for years, and confusing for recipients.
iPad, iOS 9
Hi there coleen71,
To confirm, you'll be replying to an email and see "null" somewhere on your iPad, but changing your email address to the one email address you used to use with iCloud helps. Does that sound correct? Also, where are you seeing "null"? Are you seeing that in the reply or the thread? Your answers can help us make sure we fully understand what's going on, which can help us determine possible next steps.
Also, if you haven't already, you can see if restarting your iPad may help, which may seem like a simple step but it can sometimes help resolve unexpected issues:
"How to restart an iPad with a Home button
Those steps are from this article: Restart your iPad - Apple Support If your iPad doesn't have a Home button, that article has steps for those types of iPad devices as well. Let us know if that helps or if you've already tried that step.
Take care!
I having the same issues but with att, apple, and other online accounts
‘Null’ messages
