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I received an email to reset my password but when I fill all the information, the last step it said that " You have entered an incorrect verification code too many times." Therefore, I can't reset my password. Can you help me how to fix it?
[Image Edited by Moderator to Remove Personal Information]
iPhone 12 Pro Max
Hello Linhdan_,
For issues with the Apple ID password being forgotten, this page can help provide some available options: If you forgot your Apple ID password - Apple Support
For example, if your Apple ID is signed into a trusted device already, you may try resetting it from Settings/System Preferences:
Reset your Apple ID password on your iPhone or other trusted Apple device
1. Go to Settings.
2. Tap your name > Password & Security > Change Password.
3. Follow the onscreen instructions to reset your password.
You can also follow this process on a trusted iPad, iPod touch, or Apple Watch.
To reset your password on your trusted Mac, choose Apple menu > System Settings (or System Preferences) > Sign in with your Apple ID (or Apple ID). Then click Password & Security, Change Password, and follow the onscreen instructions.
If that doesn't work, you may find some information regarding using account recovery for eligible Apple IDs here: How to use account recovery when you can’t reset your Apple ID password - Apple Support
Cheers.
Hello Linhdan_,
For issues with the Apple ID password being forgotten, this page can help provide some available options: If you forgot your Apple ID password - Apple Support
For example, if your Apple ID is signed into a trusted device already, you may try resetting it from Settings/System Preferences:
Reset your Apple ID password on your iPhone or other trusted Apple device
1. Go to Settings.
2. Tap your name > Password & Security > Change Password.
3. Follow the onscreen instructions to reset your password.
You can also follow this process on a trusted iPad, iPod touch, or Apple Watch.
To reset your password on your trusted Mac, choose Apple menu > System Settings (or System Preferences) > Sign in with your Apple ID (or Apple ID). Then click Password & Security, Change Password, and follow the onscreen instructions.
If that doesn't work, you may find some information regarding using account recovery for eligible Apple IDs here: How to use account recovery when you can’t reset your Apple ID password - Apple Support
Cheers.
Problem with Apple ID
