Network issues
im Having trouble with my iPhone at the top right it says sos I can’t use my network
iPhone 13, iOS 16
User profile for user:
Brittany1416
User level:
Community Specialist
Hello marques199,
If your iPhone shows SOS, and you're unable to connect to the cellular network, please check out the information and suggestions in the following link, which may help resolve that issue: If you see No Service, Searching, or SOS on your iPhone or iPad
If you see No Service, Searching, or SOS on your iPhone or iPad
If you see No Service or Searching in the status bar on your iPhone or iPad (Wi-Fi + Cellular), your device isn't connected to a cellular network. If you see SOS or "SOS only" in the status bar, your device can still make emergency calls.
Check your coverage area
• Make sure that you're in an area with cellular network coverage.
• Turn cellular data off and then back on again. Go to Settings, then tap Cellular or Mobile Data. If you're using an iPad, you might see Settings > Cellular Data.
• If you're traveling internationally, make sure that your device is set up for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.
If you see SOS or SOS only
If you see SOS or "SOS only" in the status bar, your device isn't connected to a network, but you can still make emergency calls. This feature is available in Australia, Canada, and the United States.
Thanks!