Problem with Mail Signature after Update MacOS Ventura

Hello,


After upgrading a Macbook Pro 2.4 GHz Quad-Core Intel Core i5 to Ventura 13.0, I have a problem with the email signature! When I add an image to my signature, everything looks fine in the configuration, but when I try to write a new email, the logo always goes below the text as described in the attachments!


Any help would be appreciated


Many thanks in advance!


MacBook Pro

Posted on Oct 28, 2022 2:00 AM

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Posted on Nov 14, 2022 4:51 PM

While talking with an Apple advisor, I discovered that if I uncheck "Always insert attachments at the end of messages," (Under the Edit/Attachments menu) my email signature, with two images, works correctly. However, when sending attachments, until Apple fixes this issue, you will have to remember every time to put you cursor at the end of your message before you attach a file or it will put it in-line wherever your cursor is. Remember that you have to close all composing or replying windows (but not the Mail program itself obviously) before you can check or uncheck the Edit/Attachments menu. Hope this works for others.


The advisor said that she would report this up the chain. Hope it changes soon.

16 replies
Question marked as Top-ranking reply

Nov 14, 2022 4:51 PM in response to zouhayr273

While talking with an Apple advisor, I discovered that if I uncheck "Always insert attachments at the end of messages," (Under the Edit/Attachments menu) my email signature, with two images, works correctly. However, when sending attachments, until Apple fixes this issue, you will have to remember every time to put you cursor at the end of your message before you attach a file or it will put it in-line wherever your cursor is. Remember that you have to close all composing or replying windows (but not the Mail program itself obviously) before you can check or uncheck the Edit/Attachments menu. Hope this works for others.


The advisor said that she would report this up the chain. Hope it changes soon.

Jan 5, 2023 5:00 AM in response to zouhayr273

I just figured out the problem. The setting under Edit > Attachments > Always Insert Attachments at End of Message used to only apply to attachments you put on the message, and ignored images inside your signature. Looks like it now includes those images in that setting. Unchecking that option does fix the problem, but now you have to be careful where you put images when composing emails.


Hope they fix it like it was before, but at least we know what's happening.

Nov 17, 2022 1:52 PM in response to zouhayr273

Hi, just upgraded and yes, my company logo is placing at at the bottom of the email also. Seems it has something to do with 'Always Insert Attachments at End of Message' in the Edit menu. If you uncheck it, logo (placed image) goes back to where you want it in the signature BUT, and it's a BUT, when you attached an image or file into an email, it will insert where the cursor is, not at the the End of the Message. Frustrating. Yes. Hopefully they can fix this soon.

Oct 28, 2022 2:50 AM in response to zouhayr273

zouhayr273 wrote:

Hello,

After upgrading a Macbook Pro 2.4 GHz Quad-Core Intel Core i5 to Ventura 13.0, I have a problem with the email signature! When I add an image to my signature, everything looks fine in the configuration, but when I try to write a new email, the logo always goes below the text as described in the attachments!



Is it not where a sig typically goes...(?) That is the way I do it anyway.


See if there is anything here—

Create and use email signatures in Mail on Mac - Apple Support



If there is a setting not working as expected

To be proactive you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple




you can always Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support




Oct 28, 2022 6:02 AM in response to leroydouglas

in our case we have first the logo and then the text and as you can see in the configuration everything looks right but when I click on write a new message the image goes below the text! My colleague has MacBook m1, and he installed the update and everything works just fine, and we do have the same signature pattern.


Thanks for the link, but I already tried everything.... :(

Nov 10, 2022 7:57 AM in response to zouhayr273

My email signatures for multiple accounts has not worked correctly since Ventura. One account it duplicates the logo as soon as I enter a recipients email address. Another account upon reply puts the signature logo at the bottom of the email instead of in the signature of my reply.


I went to the Genius Bar and they told me that any update will have glitches and will take a few more updates to correct.

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Problem with Mail Signature after Update MacOS Ventura

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