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How does Tax Refund Process work in Germany (Munich) for online shopping?

I'll visit Munich next week and I want to buy two iPhone 14 pro and one watch ultra online.

I 'm from Turkey. And I would like to have tax refund.

They prepare a legal paper for on site shopping, I know.

But I don't know how this process works for online shopping?

(I will pay in advance and will receive the devices at the Apple Store when I arrive to Munich btw)

Does anyone have any idea about tax free process for online shopping?


Thank you very much

iPhone 14 Pro Max

Posted on Oct 28, 2022 5:05 AM

Reply
10 replies

Oct 28, 2022 1:23 PM in response to Guclu

Don't count on the tax refund until it has been approved or you have confirmation that you can claim it. No idea how it works in the EU, but in the US you cannot get a sales tax refund.


And you will not be too happy when you find out that a repair/replacement will cost almost as much as a new one without warranty coverage.


Also make sure that the German version will work in your country and they do not charge you import tax.

Oct 30, 2022 12:49 PM in response to babowa

Thank you for all your warnings. I appreciate that.

I got lots of friends coming and going to Germany. I believe they can help me if I need support for repair/replacement.


I called apple call center in Turkey and asked the about German versions of iPhone and watch ultra.

They told me they are working fine but they warned me about the warranty restriction too.


I found the mail address of Apple Store in Munich and sent them en email about my question.

I hope they respond soon :)

Cuz it seems that both of the stores in Munchen are close on Tuesday's.

Oct 31, 2022 6:29 AM in response to babowa

Unfortunately both of them seem closed on Tuesdays.

I 've made a reservation for Wednesday morning at 9:00 o'clock in the morning :)

The one on the Rosenstrasse is very close to my hotel

i'll be staying next to Hauptbahnhof :)


When I was trying to pay online I found out that I can't take them from the store. That options was not available.

And the soonest delivery date was at the end of the November.


I really wonder if they have iPhone pro/max and watch ultra at the stores

Oct 31, 2022 7:49 AM in response to Guclu

Call the store and they can tell you a link to check stock for the day. Check it at 6:00am and you can reserve an item. You will have better luck with an iPhone Pro than you will with a Pro Max and they might have the Ultras. For the phones you will need to be flexible regarding the storage capability and color.

Nov 7, 2022 9:31 AM in response to babowa

hi babowa,


I made an appointment before I visit the shop at there Marienplatz.

The very first appointment was mine :)

Before they opened the store some guy came out ant told the crowd that they don't have any iPhone yet.

He said that they will receive some during the day but they are not sure when...

Any way I came forward and told him about my appointment. He took me another separate location to wait.


Then he checked and he told me that I didn't make "reservation for iPhone". but he agreed that I have and appointment to look at the phones and talk with the colleagues about the phone.

I told him ok, I will do that.

After that he pull me into the store and called a colleague and told him something in German :)

After that new guy look at the socks on his iPad and voila :)

I bought one 14 pro and 14 pro max ☺️

they prepared a tax free paper as well.

At the airport I went to the tax officer and got the approval.

And then I went to the global blue and they pay the tax amount back to me.


The iPhone works fine here in Turkey btw 👍


Thank you very much for your support 👍

How does Tax Refund Process work in Germany (Munich) for online shopping?

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