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Face ID has been disabled due to TrueDepth camera problem

My Face ID was disabled


[Re-Titled by Moderator]

Posted on Oct 28, 2022 9:00 AM

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Posted on Oct 28, 2022 9:27 AM


If you receive an alert that FaceID is disabled on your iPhone or iPad Pro


It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working:  contact Apple Support to get your device serviced.

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Question marked as Best reply

Oct 28, 2022 9:27 AM in response to Leebobby1


If you receive an alert that FaceID is disabled on your iPhone or iPad Pro


It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working:  contact Apple Support to get your device serviced.

Face ID has been disabled due to TrueDepth camera problem

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