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15.7.1 won’t update

Trying to update iPad 7 to 15.7.1 after 2 minutes of downloading I get “unable to install update”. Rebooted pad switched from 5ghz to 2.4ghz and tried again with the same results. Don’t have a Mac computer to connect to as described on website. Any ideas?

iPad, iPadOS 15

Posted on Oct 28, 2022 3:08 PM

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Question marked as Best reply

Posted on Oct 29, 2022 5:20 AM

See >>> If you can't update or restore your iPad - Apple Support


If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so you will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you don’t have access to a suitable computer of your own, that of a cooperative friend or family member will suffice. Otherwise, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

7 replies
Question marked as Best reply

Oct 29, 2022 5:20 AM in response to Flaman2490

See >>> If you can't update or restore your iPad - Apple Support


If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so you will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you don’t have access to a suitable computer of your own, that of a cooperative friend or family member will suffice. Otherwise, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

Oct 29, 2022 1:29 AM in response to Flaman2490

Make sure you are not connected to a VPN or proxy. If the update has been downloaded but won’t install, you can delete the update and try again by going to Settings > General > iPad Storage > iPadOS 15.7.1 and delete the update and re-install it again in Software Update.


If these don’t work, borrow a friend’s computer or go to the Apple Store.

15.7.1 won’t update

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