You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

So my ringer is on and it won't go back to silent. But I can't still switch it.

How do I fix my ringer to going back to silent

iPhone 8 Plus, iOS 16

Posted on Oct 28, 2022 5:01 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2022 7:36 PM

It’s gonna be a long process, so bear with me

Go to Settings - Accessibility - Touch - Assistive Touch | On

Once it’s on, a gray dot should appear. Click on it.

A menu will appear. Click on Device. Then click on mute. Make sure the physical Mute switch on your phone is on Mute.

That should fix the problem

Srry if i didn’t explain myself properly

1 reply
Question marked as Top-ranking reply

Oct 28, 2022 7:36 PM in response to Marissakaylen

It’s gonna be a long process, so bear with me

Go to Settings - Accessibility - Touch - Assistive Touch | On

Once it’s on, a gray dot should appear. Click on it.

A menu will appear. Click on Device. Then click on mute. Make sure the physical Mute switch on your phone is on Mute.

That should fix the problem

Srry if i didn’t explain myself properly

So my ringer is on and it won't go back to silent. But I can't still switch it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.