screen issue
what to do if ipone xs screen is unresponsive while charging but working fine when not charging it is happing when i got update to ios16
iPhone XS, iOS 16
Make an appointment at the nearest Apple location to have your iPhone evaluated for free.
Once the diagnostics are complete, the staff will explain your options.
Make a Genius Bar Reservation
Genius Bar Reservation and Apple Support Options - Apple
Or use this link to see if Apple can run remote diagnostics on your iPhone: