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Level 1

4 points

screen issue

what to do if ipone xs screen is unresponsive while charging but working fine when not charging it is happing when i got update to ios16

iPhone XS, iOS 16

Posted on Oct 29, 2022 4:10 AM

Best reply

Level 7

20,442 points

Posted on Oct 29, 2022 6:40 AM

Make an appointment at the nearest Apple location to have your iPhone evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

Or use this link to see if Apple can run remote diagnostics on your iPhone:

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