Apple Photos

After upgrading to to Ventura, photos will not export photos after cropping. I import my sony raw files like I normally do and after cropping they will not export. I get the error message The operation couldn’t be completed. (PHPhotosErrorDomain error 3306.)

iMac 27″, macOS 13.0

Posted on Oct 29, 2022 5:17 AM

Similar questions

Apple Photos Extension Errors: Cannot load representation of type PUEditingInitialPayloadTypeIdentifier Getting the following error in Photos when calling any extension: Cannot load representation of type PUEditingInitialPayloadTypeIdentifier. Nothing changed, everything was working fine but error started happening all of a sudden in Ventura 13.0. Please help to solve this
1314 1
Ventura generates corrupt preview files of RAW images in Photos after initial edits (error 3306) This is an issue that seems to have been floating around these forums since Ventura was introduced (I only recently upgraded). It has completely broken the Photos application and I can assume has gone unfixed because nobody inside Apple is using Photos on Mac to manage and edit RAW images. The issue occurs for me both on a 2017 iMac Pro (Intel) and 2022 Mac Studio (M1 Max), so it's not machine or library-specific. And it can be replicated using any RAW image from either my iPhone 14 Pro or from my Nikon DSLR. Once a RAW image is imported into Photos, the first initial edits to the image triggers Photos to generate a jpeg preview of those edits. What's happening in Ventura seems to be that the jpeg preview is corrupt; returning to the image in Photos will display a low-resolution pixelated preview. Attempting to export or share the image will fail. Attempting to edit the image in an external editor will trigger the attached error message: An error occurred while preparing external edit. The operation couldn't be completed. (PHPhotosErrorDomain error 3306). The only workaround I've discovered is to either not apply any edits in Photos or use the "Revert to Original' option after the image is corrupted and then re-apply the edits. This process must be repeated for every single image. If anyone has discovered a solution please advise, although I suspect this is just something Apple's going to have to fix in a software update.
936 3
Photos v. 8.0 "Unknown Error" when exporting When trying to export certain images from Photos 8.0, I am getting an "Unknown error" message. Oddly, this only seems to happen with black-and-white photos. I'm on Ventura 13.1. Any suggestions?
796 1

2 replies

Mal-S

Level 5

5,062 points

Oct 29, 2022 6:49 AM in response to bayourunner

Once a raw file is post processed it ceases to be a raw file so have you tried making other changes to the images (no cropping) and see if you can export it.

bayourunner Author

Level 1

8 points

Oct 29, 2022 10:22 AM in response to Mal-S

Good question. No if I make any adjustments to the file it will not export or open in 3rd party software like Topaz.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Photos

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up