You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos v. 8.0 "Unknown Error" when exporting

When trying to export certain images from Photos 8.0, I am getting an "Unknown error" message. Oddly, this only seems to happen with black-and-white photos. I'm on Ventura 13.1.

Any suggestions?


MacBook Air 13″, macOS 13.1

Posted on Feb 19, 2023 7:07 PM

Reply
1 reply

Feb 21, 2023 11:48 AM in response to SirLordEd

Hey there SirLordEd,


We understand you're having trouble exporting photos on your MacBook Air. We'd be happy to provide information to help you address this.


Check to see if you experience this same behavior while in safe mode:

How to use safe mode on your Mac - Apple Support


If the issue continues while in safe mode, attempt exporting in another user account to narrow down if anything installed may be causing the issue: Set up users, guests, and groups on Mac - Apple Support


Let us know the results.

Kind regards.

Photos v. 8.0 "Unknown Error" when exporting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.