After a restore app did not recover settings

I lost the saved level of a game after a restore.


The game is Ball Sort


What might be a solution for this?

iPad Air 2, iPadOS 15

Posted on Oct 29, 2022 8:45 AM

Reply
1 reply

Oct 31, 2022 5:03 PM in response to JWBlue1717

Hi JWBlue1717,


We'd love to help see if your game data can be recovered. If you're signed in to the same iCloud and Game Center accounts and download Apple Arcade games from the App Store on all of your devices, you can access your game saves and progress on all of them.


  1. Make sure that you're signed in to iCloud with the same Apple ID that you use on your other devices.
  2. Make sure that you're signed in to Game Center with the same Apple ID that you use on your other devices. Go to Settings > Game Center to see the Apple ID that you're using with Game Center.


Reference: Access your Apple Arcade gameplay data on all of your devices



If you did not use iCloud, you may not be able to recover the in-app data, as it is a third party app.


We hope this helps resolve the issue for you!


Cheers!





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

After a restore app did not recover settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.