You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wallpaper disappearance

My wallpaper disappeared after loading ios 16.1 Not in there with other old wallpapers.

Posted on Oct 30, 2022 10:55 AM

Reply
54 replies

Nov 1, 2022 2:16 PM in response to Knowthums

Hi Knowthums,


Do you still have access to the photo used for your wallpaper? If so, for help with changing your wallpaper on iOS 16, test the steps below found in the article here: Change the wallpaper on your iPhone - Apple Support


"Add a new wallpaper for your Lock Screen or Home Screen

  1. In the Settings app, tap Wallpaper.
  2. Tap Add New Wallpaper.
  3. Tap Photos, People, or Photo Shuffle to choose your own photo. You can also select a wallpaper from a category like Weather & Astronomy, Emoji, Collections, or Color.
  4. The options to add a new wallpaper in iOS 16.
  5. If you want, you can customize your wallpaper further. Then tap Add."


You can also find helpful information here: Change the wallpaper on iPhone - Apple Support and here: If you're missing photos or videos in the Photos app - Apple Support


Cheers.

Dec 14, 2022 9:17 AM in response to Hoopswriter

Okay. “Lock Screen” definitely makes a lot more sense. Thank you for figuring that out and sharing. The path mostly worked but it didn’t give me an “X” at the end for backing out; I wound up having to just swipe it away to get out of the customisation screen. Since my post this morning, I executed a forced update to v16.2. Hopefully Apple is reading these forums and others, discovered this is a widespread problem, and finally fixed it. Thank you again.

Dec 7, 2022 5:20 AM in response to Knowthums

I just updated yesterday from iPhone 12 Pro to iPhone 14 Pro Max. I didn't have this problem at all on the 12.


Now I get this issue. It can be resolved by restarting the phone, but eventually the wallpaper will disappear again. Done this about 6 times now!


There does seem to be other websites showing this as a known issue, although 16.1.2 (which both my phones have/had) has not fixed it - only seems to affect my newer iPhone 14 Pro max for some reason. Maybe 16.2 will fix.....

Dec 29, 2022 4:08 PM in response to Knowthums

My 2 iphones are on 16.2 since 16.2 was available, and one started having this problem 2 weeks ago, and the other one started today. Restarting phones brings back the wallpaper, but it would randomly disappear for no reason. These wallpapers were set up from iphones 2 generations ago, and it has migrated without a problem until now. I hope a permeant solution will be in the next update. We pay a lot for these phones and should not rely on workarounds for fixes.



Wallpaper disappearance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.