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I have updated my 12 pro
max to 16.1, but issue happened since ios 16.
In the search, the application shows but is not clickable. I tried turning siri on and off but still no luck. Please help. Thank you in advance!
iPhone 12 Pro Max
Hello,
Thanks for the response. It is not just for spotify, it’s happening for most apps. Apple apps like maps and settings works fine. In the screenshot below, apple maps is fine but the issue is happening with google maps.
I tried your suggestion, uninstalled spotify and wyze apps and reinstalled. Unfortunately, the result is the same, still blank icon and not clickable :(
Hello,
Thanks for the response. It is not just for spotify, it’s happening for most apps. Apple apps like maps and settings works fine. In the screenshot below, apple maps is fine but the issue is happening with google maps.
I tried your suggestion, uninstalled spotify and wyze apps and reinstalled. Unfortunately, the result is the same, still blank icon and not clickable :(
Hi dajuanenonli,
We appreciate you reaching out to us. We understand that you are experiencing issues when searching for Spotify.
We’d like to gather additional details that may help us be in a better position to assist you.
Is the issue isolated to Spotify? Are you experiencing a similar issue when searching for other apps?
Are you able to use Spotify on your device if you tap the app icon for Spotify?
If possible, please delete Spotify. Delete apps on your iPhone, iPad, and iPod touch - Apple Support
Then, download the app again. Download apps and games on your iPhone or iPad - Apple Support
Take care!
Hi dajuanenonli,
There are some troubleshooting steps, which if you haven't done yet, may help:
1. Restart your iPhone: Restart your iPhone - Apple Support
2. Manually update those third-party apps: How to manually update apps on your Apple device - Apple Support
3. Settings > Siri & Search > Scroll down to the apps which aren't coming up correctly when searching > Scroll down to "While Searching" section > Tap on app > Verify "Show App in Search" and "Show Content in Search" are both enabled for each app.
If you're still getting the same results, and since the Apple Maps app comes up as expected, but the third-party apps do not, the next step is to contact the app developer, so they can take a look at what's happening.
How to contact an app developer - Apple Support
Enjoy your day!
Here’s another screenshot. For google apps, it’s a mix of working and non-working app results
Did you figure a solution out? I have the same issue and Apple support is not so helpful.
No, I haven’t. Hopefully will get fixed in the next update.
Right now, I have no choice but to live with this issue.
IOS app search showing blank icon, not clickable
