So I entered my bank account number correctly but was not allowed to continue. Why?

I entered my bank acct number correctly but was not allowed to continue. Do I cancel this card or will someone help me?

iPhone 13

Posted on Oct 30, 2022 5:25 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2022 9:29 PM

Hi EKNYC

Welcome to the Apple Community.

We are all Apple users, like yourself, in this Community, so we have no access to your accounts or details.


So I entered my bank account number correctly but was not allowed to continue. Why?


Wondering where you were entering the number,

and

what happened ... eg an error message / an app froze or quit /

and

whether your iPhone 13 is updated to the latest iOS version available.


For Apple Card: How to: Update your Apple Card account information - Apple Support


How to add Apple Card to your Apple devices – Apple Support


How to find the card numbers associated with your Apple Card - Apple Support

_____________________________________________________________________________


For Apple Pay: You may need to add Apple Card, or a debit or credit card to Wallet


What to do: If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support

______________________________________________________________________________


Re: Do I cancel this card or will someone help me?


You might want to reach out to the Apple Card Support Team::

There is a "Get Support" link at the bottom of their webpage (link below)

Apple Card - Official Apple Support


Apple Card User Guide:

for https://card.apple.com

Intro to Apple Card on the Web – Apple Support


All the best :-)

2 replies
Question marked as Top-ranking reply

Oct 31, 2022 9:29 PM in response to EKNYC

Hi EKNYC

Welcome to the Apple Community.

We are all Apple users, like yourself, in this Community, so we have no access to your accounts or details.


So I entered my bank account number correctly but was not allowed to continue. Why?


Wondering where you were entering the number,

and

what happened ... eg an error message / an app froze or quit /

and

whether your iPhone 13 is updated to the latest iOS version available.


For Apple Card: How to: Update your Apple Card account information - Apple Support


How to add Apple Card to your Apple devices – Apple Support


How to find the card numbers associated with your Apple Card - Apple Support

_____________________________________________________________________________


For Apple Pay: You may need to add Apple Card, or a debit or credit card to Wallet


What to do: If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support

______________________________________________________________________________


Re: Do I cancel this card or will someone help me?


You might want to reach out to the Apple Card Support Team::

There is a "Get Support" link at the bottom of their webpage (link below)

Apple Card - Official Apple Support


Apple Card User Guide:

for https://card.apple.com

Intro to Apple Card on the Web – Apple Support


All the best :-)

Oct 31, 2022 9:37 PM in response to EKNYC

EKNYC Said:

"So I entered my bank account number correctly but was not allowed to continue. Why?: I entered my bank acct number correctly but was not allowed to continue. Do I cancel this card or will someone help me?"

-------


Probably a Security Issue from your Bank:

Contact your financial institution (bank) pertaining to this card, as this may be being seen as a scam (though that may not be the case). It would be a matter of security for you as a credit card holder. So, call them, letting them know that all os okay to be followed through with.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

So I entered my bank account number correctly but was not allowed to continue. Why?

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