Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t update the new version of IOS

I can’t update the new version of IOS

iPhone 6s, iOS 11

Posted on Oct 30, 2022 11:26 PM

Reply
Question marked as Best reply

Posted on Oct 30, 2022 11:32 PM

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.


1 reply
Question marked as Best reply

Oct 30, 2022 11:32 PM in response to Nov06_1982

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.


I can’t update the new version of IOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.