Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ICloud Photos Deleting when IPHONE Photos are deleted. Dont want the ICLOUD Photos to delete

I will be switch jobs soon and have a company IPHONE. All of my photos, videos, etc.. are backed up on my ICLOUD account, and I want to keep them there. When I turn my phone in, those pictures on the IPHONE will be deleted, but I do not want to lose what is out on the ICLOUD account. Any ideas?

iPhone 12, iOS 15

Posted on Oct 31, 2022 5:24 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2022 8:44 AM

If you use the following procedure on the phone before you turn it in, the phone will be erased but nothing on iCloud will be affected. What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


1 reply

ICloud Photos Deleting when IPHONE Photos are deleted. Dont want the ICLOUD Photos to delete

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.