original item can't be found?

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Level 1

8 points

original item can't be found?

I've just upgraded from Catalina to Big Sur. AirDrop won't work now. I get a message that says, "AirDrop.app" can't be opened because the original item can't be found.

Mac mini 2018 or later

Posted on Oct 31, 2022 9:43 AM

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Answer 1

Top-ranking reply

JDHenderso Author

Level 1

8 points

Nov 1, 2022 7:01 AM in response to TheLittles

Apple Support figured it out. When I'd click on Air Drop in the Side Bar I'd get a message that the original couldn't be found. Yet, I could receive Air Drop files from another Mac. The fourth Apple Advisor guy I talked to realized the logo with the word "AirDrop" was the logo for the Applications folder instead of AirDrop. So corrupted link?

With other advisors I tried restarting the computer and reinstalling the OS, with no change. The final advisor had me delete AirDrop from the Side Bar (by clicking and dragging it away). Then the advisor had me then click on Finder/Preferences/Side Bar, check the AirDrop box and voila, life was back to normal!

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Answer 2

TheLittles

Level 10

204,665 points

Nov 1, 2022 7:13 AM in response to JDHenderso

JDHenderso Said:

"original item can't be found?: The final advisor had me delete AirDrop from the Side Bar (by clicking and dragging it away). The the advisor had my click on Finder/Preferences/Side Bar, check the AirDrop box and voila, life was back to normal”

———-

You are welcome.

Report this to Apple:

Do your Part: Inform Apple of this update occurrence. Apple wont get back to you directly, but the more feedback thy receive from its users, the more likely they will know what needs to be fixed.

Go Here: Feedback - macOS - Apple
Select: "Bug Report" for the "Feedback Type"
Select: "Software/Firmware Update" for the "Feedback Area"
Comment: that this all started after an update. Include the URL of this thread in your report.
Proceed from there as necessary.

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Answer 3

TheLittles

Level 10

204,665 points

Oct 31, 2022 7:43 PM in response to JDHenderso

JDHenderso Said:

"original item can't be found?: I've just upgraded from Catalina to Big Sur. AirDrop won't work now. I get a message that says, 'AirDrop.app' can't be opened because the original item can't be found."

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Getting AriDrop to Where to Should Be....

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple Support. Important: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once more.

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original item can't be found?

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