App store credentials issue

I have a new apple Id which works with iCloud and logging into the app store. However, when I try to download an app it says that I need to log onto itunes. Then itunes says my credentials ate not correct.


how do I get itunes to recognize my apple ID credentials?

Posted on Oct 31, 2022 10:57 AM

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Question marked as Top-ranking reply

Posted on Oct 31, 2022 3:01 PM

My daughter helped me. I did not have Media & Purchases turned on under Settings - my account on the phone itself.


I can now download from the apple store


[Image Edited by Moderator to Remove Personal Information]

7 replies

Oct 31, 2022 2:34 PM in response to Jcollinsch63

OK.

When you get that message on your screen, tap Review to sign in, then review your account information.

Click Review repeatedly. 

Some people have only had a response after a second or subsequent click.

Try to download a free app at the App Store.

For example try to download this (is an free app).

Log in at appleid.apple.com and make sure you have payment information stored there.

Oct 31, 2022 11:21 AM in response to Jcollinsch63

I have a new apple Id which works with iCloud and logging into the app store

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com


Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.


Click here for more support and assistance.

 

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App store credentials issue

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