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Unable to reconnect my AirTag

I disconnected the airtag from my device and tried to reconnect and it does not connect or even make a beeping sound. Changed the batter twice.



[Re-Titled by Moderator]


Posted on Oct 31, 2022 12:00 PM

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Question marked as Top-ranking reply

Posted on Nov 3, 2022 8:47 AM

Thanks for reaching out buddybel1973,


It sounds like you're having some trouble pairing your AirTag. We can help.


You can check out these steps to learn How to reset your AirTag:


Here's how to reset your AirTag:

1. Press down on the polished stainless steel battery cover of your AirTag and rotate counterclockwise until the cover stops rotating.
2. Remove the cover and the battery.*
3. Replace the battery.
4. Press down on the battery until you hear a sound. This sound means that the battery is connected. 
5. When the sound finishes, repeat the process four more times, removing and replacing the battery, then pressing down on the battery until you hear a sound. You should hear a sound each time you press on the battery, for a total of five sounds. The fifth sound is different from the previous four. This indicates that the AirTag is now ready to pair.
6. Replace the cover by aligning the three tabs on the cover with the three slots on your AirTag.
7. Press down on the cover.
8. Rotate the cover clockwise until it stops rotating.


Hope that helps.


Take care.

1 reply
Question marked as Top-ranking reply

Nov 3, 2022 8:47 AM in response to buddybel1973

Thanks for reaching out buddybel1973,


It sounds like you're having some trouble pairing your AirTag. We can help.


You can check out these steps to learn How to reset your AirTag:


Here's how to reset your AirTag:

1. Press down on the polished stainless steel battery cover of your AirTag and rotate counterclockwise until the cover stops rotating.
2. Remove the cover and the battery.*
3. Replace the battery.
4. Press down on the battery until you hear a sound. This sound means that the battery is connected. 
5. When the sound finishes, repeat the process four more times, removing and replacing the battery, then pressing down on the battery until you hear a sound. You should hear a sound each time you press on the battery, for a total of five sounds. The fifth sound is different from the previous four. This indicates that the AirTag is now ready to pair.
6. Replace the cover by aligning the three tabs on the cover with the three slots on your AirTag.
7. Press down on the cover.
8. Rotate the cover clockwise until it stops rotating.


Hope that helps.


Take care.

Unable to reconnect my AirTag

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