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Ipad

My mom gavd me her old ipad but it has mu dads sign in info. It is an old excite.com and they no longer exist. How do I sign out of it if he doesn't remember the password?

iPad 2, iOS 9

Posted on Oct 31, 2022 5:44 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2022 5:55 PM

You will need to recover the AppleID and associated password. If these credentials have been forgotten, the owner of the AppleID account can recover their credentials here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update the primary email address that identifies the account with a current/accessible email address - and similarly update trusted telephone numbers and the secondary/recovery email address:

https://appleid.apple.com

1 reply
Question marked as Top-ranking reply

Oct 31, 2022 5:55 PM in response to 8469-64

You will need to recover the AppleID and associated password. If these credentials have been forgotten, the owner of the AppleID account can recover their credentials here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update the primary email address that identifies the account with a current/accessible email address - and similarly update trusted telephone numbers and the secondary/recovery email address:

https://appleid.apple.com

Ipad

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