icloud mail
My icloud mail account is not working. i have signed into it on the apple website and on the app and it comes up with a error message saying my account is not responsive. Is there anything I can do?
iPhone 11
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faith185
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Community Specialist
Hi jorja37,
Thanks for posting in Apple Support Communities. The guidance from If iCloud Mail isn't working - Apple Support is for issues such as this and may help. For instance, it looks like there was a recent outage that may have impacted iCloud Mail - Apple - Support - System Status. This and further steps from the mentioned article are below.
"Things to check first
- Check the system status of iCloud Mail.
- Check that you turned on iCloud Mail:
- On your Mac, open the Mail app then choose Mail >Preferences. Click Accounts, then select your iCloud account in the sidebar. Under Account Information, make sure that the account is turned on and the status is online.
- On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud and check that Mail is turned on.
3. Make sure you that haven't exceeded your iCloud storage limit. If you exceed your iCloud storage limit, learn how to make more space available in iCloud.
4. Make sure that you're using the latest version of software on your device."
Take care.