WiFi Network Analyzer programs and MacOS Ventura problem

Hi all !


I have a problem, after upgrading to MacOS Ventura with my Macs, an iMac 21.5 4k 2017 and a MacBook Air 2020, as my WiFi Network Analyzer Programs, ‘NetSpot Pro’ and ‘Wifi Explorer’, both updated to the last version, can’t find any Wifi Network around me; even the network where I’m connected.

The scan only shows a blank page of networks.

On the contrary, if I open ‘System Settings/Wi-Fi’ or I click the Wi-Fi icon on the Menu Bar, all available networks are shown.

In ‘Privacy & Security’ both programs have all privileges set on.


Maybe someone has an help for me ?

Many thanks.

Posted on Nov 2, 2022 5:00 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2022 6:43 AM

Force Quit the Wifi Explorer.


Hold SHIFT key and Launch the Application from Applications folder


This is a Safe Launch of the application and test.


Still issues -->>


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


Still Issues -->>


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - Download the Application Etrecheck directly from the Developer.


The application is free or paid from added features. 


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

18 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

WiFi Network Analyzer programs and MacOS Ventura problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.