AIB app not displaying quick balance on watch

My AIB app is not displaying quick balance on my watch?

I have turned on “show quick balance” in my Apple Watch settings

Apple Watch Series 4, 9

Posted on Nov 2, 2022 5:27 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2022 3:06 PM

Hey Michellemeagherxxx,


We understand your AIB mobile app isn't working as expected with your Apple Watch. To get started, we'd suggest restarting both your Apple Watch and the iPhone it's paired with and test things out further.


If you continue to have issues though, delete the app and reinstall it. If all else fails, it'd be best to reach out to the app developer for further assistance. For help with doing so, check out these steps:


"Contact the developer of an iOS, iPadOS, or watchOS app

  1. Open the App Store on your iPhone, iPad, or iPod touch.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."


This is outlined in more detail here: How to contact an app developer - Apple Support (IN)


We hope this helps out.


Take care!


1 reply
Question marked as Top-ranking reply

Nov 3, 2022 3:06 PM in response to Michellemeagherxxx

Hey Michellemeagherxxx,


We understand your AIB mobile app isn't working as expected with your Apple Watch. To get started, we'd suggest restarting both your Apple Watch and the iPhone it's paired with and test things out further.


If you continue to have issues though, delete the app and reinstall it. If all else fails, it'd be best to reach out to the app developer for further assistance. For help with doing so, check out these steps:


"Contact the developer of an iOS, iPadOS, or watchOS app

  1. Open the App Store on your iPhone, iPad, or iPod touch.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."


This is outlined in more detail here: How to contact an app developer - Apple Support (IN)


We hope this helps out.


Take care!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AIB app not displaying quick balance on watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.