iPad dead
Hi, turned my 2019 iPad off on Tuesday night and it had 60% charge…… tried to turn on next day and it’s ‘dead’ tried hard reboot and no response …. Was working fine and good battery life et. …. Help
iPad, iPadOS 15
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Hi, turned my 2019 iPad off on Tuesday night and it had 60% charge…… tried to turn on next day and it’s ‘dead’ tried hard reboot and no response …. Was working fine and good battery life et. …. Help
iPad, iPadOS 15
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour - preferably overnight. Then, while still connected to external power, try a forced-restart:
If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour - preferably overnight. Then, while still connected to external power, try a forced-restart:
If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Hi, had it in charge all day, also used different charger, the iPad is totally unresponsive, I’ve tried everything that is listed with no result
And in trying everything listed, what did you learn from Apple Support, or the Apple technicians, when you contacted them?
iPad dead