Done button not functioning in iPhone 13

Good day to you kalidas128, 

If you’re able to swipe up and leave the app, go ahead and restart your iPhone and then try to manage your subscription again. Restart your iPhone

How to switch to a different subscription plan 

Thanks. 

Hey there kalidas128, 

Are you able to interact with this area of your screen when using other apps? If not, it would be a good idea to follow If the screen isn't working on your iPhone or iPad   

1. "Restart your iPhone or iPad.
2. Make sure that your screen is clean and free of any debris or water.
3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
4. Remove any cases or screen protectors.

Contact Apple Support

If your screen still isn't working, you might need to set up service for your device. Contact Apple Support."

Have a good one!

Thanks again for getting back to us, kalidas128.

Since this is only specific to the subscriptions area of Settings, contact Apple Support for further help: Contact - Official Apple Support

Best regards.

Hi Kalidas128

I am having exactly the same problem with the Done button within subscriptions.

I was sharing iTunes with the family for some years and upgraded to One. I am part way through a one month trial and sharing iTunes has stopped but One hasn't kicked in. I can use one but the sharing hasn't happened. I am going to the subscription page to check settings but once there I can't cancel and return to previous screen as the Done button doesn't do anything. I think it will work if I either upgrade or downgrade my subscription but I can't just leave the subscription as it is.

Did you ever get a resolution from Apple?

Cheers

I am also having the exact problem on my iphon 13. In the edit column of subscription done button isn’t working so cant come to back page. Called apple support but still after more than an hour, team couldn’t fix it . They tried many ways but it didn’t work.

Oh no same here

I just started having it today on my iPhone 14 device

I updated it, i tried restarting, I did everything they suggested me to do on chat care, but nothing worked out. Dunno what to do :(

because of this issue, you cant view the rest of your subscriptions either right?

I'm having the same problem on iphone 11

Hi did you get any solution?

I'm still having this problem

HELLO, have you had solution to this? I coundn't find any up to now

I still can't use it.