Disabled account

Hi someone sorted out my disabled account and I can access iTunes and App Store but my son(family sharing) is still disabled. Can we fix this please?

iPad Air Wi-Fi

Posted on Nov 2, 2022 9:51 PM

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Question marked as Top-ranking reply

Posted on Nov 2, 2022 9:52 PM

According to: If a message says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.

2 replies

Nov 2, 2022 9:59 PM in response to Maine87

Maine87 Said:

"Disabled account: Hi someone sorted out my disabled account and I can access iTunes and App Store but my son(family sharing) is still disabled. Can we fix this please?"

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Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

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Disabled account

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