Iphone screen
Why is the screen on my phone turn black? I lose the wallpaper, the icons are not affected. This has only happened since the update to ios16.1
iPhone 13 Pro, iOS 16
User profile for user:
c_luc9
User level:
Community Specialist
Hello lynnefromcasuarina,
Thanks for reaching out to us in Apple Support Communities about your wallpaper turning black. We're happy to help by looking into this more!
Since this has happened, having your tried restarting your iPhone? Here's a resource that can help: Restart your iPhone - Apple Support
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
If you restart and still have issues, reach out to Apple Support: Get Support
Hope this helps.
Best Regards.